deRenzy Document Solutions, Inc.
Hartford, CT | West Springfield, MA | Ph: 888-739-7131

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WOMEN IN BUSINESS - As Seen In Forbes Magazine

WOMEN IN BUSINESS - As Seen In Forbes Magazine
"deRenzy Document Solutions shares the Konica Minolta vision and commitment to delivering the most innovative and market-leading products and solutions to its customers. Establishing such successful partnerships better addresses the evolving digital imaging and document solution needs of customers." Alan Nielsen, Executive Vice President, Dealer Sales and Administration Konica Minolta Business Solutions U.S.A., Inc.

deRenzy Document Solutions

Looking Good on Paper - and in the Hearts of Its Customers

No matter how high-tech the document solution industry gets, Mary deRenzy always manages to stay focused on one very low-tech thought: This is still a people business. And as far as she's concerned, it always will be.

As President of deRenzy Document Solutions, deRenzy knows what it takes to run a successful imaging equipment dealership. After all, the company has been in business since 1972, serving Western Massachusetts and Northern Connecticut not just with the most advanced, most reliable equipment available, but with the kind of personal service you don't often see anymore.

For instance, phone calls to the company are answered by a real person, not an automated attendant. But for those who prefer an impersonal touch," deRenzy jokes, "we have email and voicemail." Her company's flexibility and responsiveness are a breath of fresh air compared to the way some of the industry's larger companies do things. deRenzy and her staff even encourage prospects to call competitors' "customer service" lines to get an idea of the treatment they can expect.

Knowing Customers, Knowing Equipment

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deRenzy Document Solutions Inc., 130 Doty Circle, West Springfield, MA 01089 • Tel: 888.739.7131 • Fax: 413.739.6407

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